Data protection & privacy policy

Spotl commits to protecting the data of users who visit or log into our site ("Visitors"), of users who signed up to our services platform ("Members"), and those who contribute to it ("Post-editors"). This privacy policy applies to the entirety of Spotl's domain names, namely,,,, and

This privacy policy involves you

This privacy policy describes the information that we receive, and how we process it. Any identifying information ("personal data"), as well as any other information collected from our visitors, members and post-editors from the use of tools that we provide.Personal information is only used for the following reasons:

  1. Allow the standard functioning of the site (selection or allocation of tasks, member management)
  2. Helping us to improve the quality of our post-editing and subtitling services.
  3. Helping us to contact you about the services you use.
  4. Helping us to improve the assistance and support we can provide.
  5. Ensure the security of the site and all the data that it contains.

We don't sell any of your information or personal data.

The information that you provide to us

When you sign up as a user, member or post-editor, we collect certain information, like your name, company name, e-mail address or phone number, a photo, your address or company address, company identification and the country from which you are contacting us. We also ask visitors who wish to contact us to give us their name, company name, e-mail address and phone number. We ask our users to indicate which languages they might wish to correct or approve. Our post-editors provide us with information that proves their capacity as a translator: years of experience, native language and CV, as well as the time frames within which they would like to be contacted. Finally, when you are navigating on or website, your browser may sens, among other information, *** data which can include your IP address, the type of browser, the browser version, the pages visited, the time and date of the visit, the time spend on these pages and the reference pages. We also collect information relative to work carried out by post-editors: post-editing times, and number of tasks completed.

All data given directly to us (video files, corrections on the post-editing) or indirectly (extraction of audio data, transcription or translation files, subtitling, burned video files) are stocked on our servers.

If you want to sign up to a newsletter through our website, or access other content on our site, we will collect personal data, such as your name and e-mail address, in order to send you the newsletter. You can choose to no longer receive our newsletter or marketing e-mails by following the unsubscribing instructions included in each of our e-mails, or you can contact us at

We can collect personal data, namely e-mail address and company name, from people who attend our events or events organized by third parties in which we take part. This information is collected with the consent of each individual.

If you send us personal data, we only use it for specific ends, detailed in this privacy policy. All fortuitous transmission of personal data is at your own risk.

Information relative to our client's payment methods are collected and processed by a third party in accordance with their own privacy policy and their own confidentiality practices. We do not keep our client's credit card or SEPA/IBAN information. However, we do save our post-editors IBAN to pay the bills that they submit to us.

Sensitive Data

We do not collect or intentionally keep, we do not wish for you to give us, medical or health information, your age, gender, ethnic origin, political views, religious or philosophical belief, or any other sensitive information, nor will we ever ask you for such information.

How we use the information we receive

We use the information and personal data we collect to help us run and maintain our website and our services. This information is used to verify accounts and their activity, to ensure security and to prevent suspicious activities or violation of one of our terms, or agreements you may have made with us. We use all collected information and data to:

• Send you information related to our services or changes i• Notify you when a task requires action or availability of a document• Provide you with appropriate assistance• Send you questionnaires or surveys to improve our service• Allow you to request a demo or contact our sales team• Allow you to sign up for events organized by us• Help us to collect user statistics for internal analysis relative to our services.

We justify our use of personal data on the following basis:

• executing our obligations related to a contract established with you• execute legal obligations that we are submitted to, which can include some legal or regulatory requirements• pursuing our legitimate interests or those of a third party A legitimate interest will only apply if we consider that it is not outweighed by the interests or rights of a person who requires the protection of their personal data.

Our legitimate interests are the following: improvement and management of the website and our services.

The improvement of our subtitling models and those relative to the post-editing efforts is based on the optimization of our neural network "trained" using the content that you submit to us. This data is "anonymized" and cannot be used to identify or describe you.

In some circumstances, if you do not provide the personal data required (for example, for us to sign you up to use our services), we will not be able to provide the aforementioned services of our contract with you, or we will not be able to be in line with legal obligations. We will clearly indicate how and when a situation presents itself, and what the consequences will be for refusing to provide personal data.

How and why we share certain data

We work with partner companies (Deepl, Speechmatics, Google) to undertake the transcription and translation of videos sent to us. No personal information is sent to these partners. Only content produced by the subtitling process is transmitted to these partners. We work with these companies because we trust them, and they respect your data in the same way that we do.

We will not put your information, including personal data, in the hands of other parties, excluding cases specified in this privacy policy, or with your explicit consent. We will also not sell, rent, exchange or share your information, including your personal data, with third parties, without your given consent, for purposes other than what you have requested or signed up for.

If we are implicated in a merger, acquisition or sale of all or part of our shares, your information, including personal data, can be transferred to the acquiring party. You will be informed of any impact on the use of your information, including personal data, as well as choices you can make related to these changes.

Data preservation

We keep information, including personal data of our users and visitors, as long as is necessary for the functioning of our services, or to answer requests. We will only keep or use information and personal data when necessary to respect our agreements, legal requirements or resolving litigation.

Modification or deletion of information

If you want to access, correct, delete or transfer the information you have provided, you can make a request to Spotl at and we will answer and process your request within 30 days. This also applies to your right:

  1. to be informed
  2. of access
  3. of correction
  4. of deletion
  5. of restricting processing
  6. of data portability
  7. of opposition
  8. to not be subject to an automatic decision
  9. to determine the way your Personal Data should be processed after your death

You also have to right to file a complaint with a supervision authority.

Journals, trackers

We collect certain information in journal files concerning your use of our website, namely the type of browser you use, access times, pages visited, your IP address and we stock it in our journal files. We can also save or monitor information relative to you accessing our services.

Trackers are small data files stocked on your device (cookies) our our servers (sessions) which help us to improve our website and your browsing experience on our website. We can also occasionally use web markers, which are electronic images which can be used in our e-mails to help deliver trackers, count visits, and understand the use and efficiency of campaigns. Web browsers are generally set up to accept cookies by default. You can choose to configure your browser to delete or reject browser cookies, but this can affect your visiting experience on our websites.

We sometimes authorise third parties to supply analysis services and to broadcast advertisements in our name on the internet. These entities can use cookies, web markers, and other technologies to collect information about your use of our website and other websites and applications, namely your IP address, your web browser, pages visited, time spend on pages or in applications, links clicked on and conversion information. This information can be used by Spotl and its service providers to, among other things, analyse and follow data, determine the popularity of some content, and better understand your activity on our platform.


Our website and services are not designed to aimed at individuals under the age of sixteen (16), or minors as they are identified by local laws. We do not intentionally collect or keep information about people considered as children or minors. If we are informed of information collection from people considered as children or minors, we will take every appropriate action to investigate and, if necessary, delete this information.

Modification of this privacy policy

We can occasionally update this privacy policy If we have your e-mail address, we will send you a notification for any updates. You can also check updates by consulting the date of the latest revision, indicated at the start of this privacy policy.