- Allow the standard functioning of the site (selection or allocation of tasks, member management)
- Helping us to improve the quality of our post-editing and subtitling services.
- Helping us to contact you about the services you use.
- Helping us to improve the assistance and support we can provide.
- Ensure the security of the site and all the data that it contains.
We don't sell any of your information or personal data.
The information that you provide to us
When you sign up as a user, member or post-editor, we collect certain information, like your name, company name, e-mail address or phone number, a photo, your address or company address, company identification and the country from which you are contacting us. We also ask visitors who wish to contact us to give us their name, company name, e-mail address and phone number. We ask our users to indicate which languages they might wish to correct or approve. Our post-editors provide us with information that proves their capacity as a translator: years of experience, native language and CV, as well as the time frames within which they would like to be contacted. Finally, when you are navigating on or website, your browser may sens, among other information, *** data which can include your IP address, the type of browser, the browser version, the pages visited, the time and date of the visit, the time spend on these pages and the reference pages. We also collect information relative to work carried out by post-editors: post-editing times, and number of tasks completed.
All data given directly to us (video files, corrections on the post-editing) or indirectly (extraction of audio data, transcription or translation files, subtitling, burned video files) are stocked on our servers.
If you want to sign up to a newsletter through our website, or access other content on our site, we will collect personal data, such as your name and e-mail address, in order to send you the newsletter. You can choose to no longer receive our newsletter or marketing e-mails by following the unsubscribing instructions included in each of our e-mails, or you can contact us at firstname.lastname@example.org.
We can collect personal data, namely e-mail address and company name, from people who attend our events or events organized by third parties in which we take part. This information is collected with the consent of each individual.
We do not collect or intentionally keep, we do not wish for you to give us, medical or health information, your age, gender, ethnic origin, political views, religious or philosophical belief, or any other sensitive information, nor will we ever ask you for such information.
How we use the information we receive
We use the information and personal data we collect to help us run and maintain our website and our services. This information is used to verify accounts and their activity, to ensure security and to prevent suspicious activities or violation of one of our terms, or agreements you may have made with us. We use all collected information and data to:
• Send you information related to our services or changes i• Notify you when a task requires action or availability of a document• Provide you with appropriate assistance• Send you questionnaires or surveys to improve our service• Allow you to request a demo or contact our sales team• Allow you to sign up for events organized by us• Help us to collect user statistics for internal analysis relative to our services.
We justify our use of personal data on the following basis:
• executing our obligations related to a contract established with you• execute legal obligations that we are submitted to, which can include some legal or regulatory requirements• pursuing our legitimate interests or those of a third party A legitimate interest will only apply if we consider that it is not outweighed by the interests or rights of a person who requires the protection of their personal data.
Our legitimate interests are the following: improvement and management of the website and our services.
The improvement of our subtitling models and those relative to the post-editing efforts is based on the optimization of our neural network "trained" using the content that you submit to us. This data is "anonymized" and cannot be used to identify or describe you.
In some circumstances, if you do not provide the personal data required (for example, for us to sign you up to use our services), we will not be able to provide the aforementioned services of our contract with you, or we will not be able to be in line with legal obligations. We will clearly indicate how and when a situation presents itself, and what the consequences will be for refusing to provide personal data.
How and why we share certain data
We work with partner companies (Deepl, Speechmatics, Google) to undertake the transcription and translation of videos sent to us. No personal information is sent to these partners. Only content produced by the subtitling process is transmitted to these partners. We work with these companies because we trust them, and they respect your data in the same way that we do.
If we are implicated in a merger, acquisition or sale of all or part of our shares, your information, including personal data, can be transferred to the acquiring party. You will be informed of any impact on the use of your information, including personal data, as well as choices you can make related to these changes.
We keep information, including personal data of our users and visitors, as long as is necessary for the functioning of our services, or to answer requests. We will only keep or use information and personal data when necessary to respect our agreements, legal requirements or resolving litigation.
Modification or deletion of information
If you want to access, correct, delete or transfer the information you have provided, you can make a request to Spotl at email@example.com and we will answer and process your request within 30 days. This also applies to your right:
- to be informed
- of access
- of correction
- of deletion
- of restricting processing
- of data portability
- of opposition
- to not be subject to an automatic decision
- to determine the way your Personal Data should be processed after your death
You also have to right to file a complaint with a supervision authority.
Legal requests related to your information
We collect certain information in journal files concerning your use of our website, namely the type of browser you use, access times, pages visited, your IP address and we stock it in our journal files. We can also save or monitor information relative to you accessing our services.
Trackers are small data files stocked on your device (cookies) our our servers (sessions) which help us to improve our website and your browsing experience on our website. We can also occasionally use web markers, which are electronic images which can be used in our e-mails to help deliver trackers, count visits, and understand the use and efficiency of campaigns. Web browsers are generally set up to accept cookies by default. You can choose to configure your browser to delete or reject browser cookies, but this can affect your visiting experience on our websites.
Our website and services are not designed to aimed at individuals under the age of sixteen (16), or minors as they are identified by local laws. We do not intentionally collect or keep information about people considered as children or minors. If we are informed of information collection from people considered as children or minors, we will take every appropriate action to investigate and, if necessary, delete this information.